ICON Call Director for Iwatsu Enterprise-CS

ICON Call Director for Iwatsu Enterprise-CS

The  ICON Call Director for Iwatsu Enterprise-CS is a simple, intuitive application that installs on the user’s PC and provides a visual indication of incoming and outgoing calls.

  • Incoming Call Screen Pop – Caller’s name and number
  • Call Control – The Call Director provides the following call control features:
    • Make a call
    • Call voicemail
    • Answer a call
    • Place a call on hold
    • Record a call
    • Transfer a call
    • Transfer to voicemail
    • Disconnect a call
  • User Status – A feature that integrates itself with the PC Attendant Phonebook, User Status allows co-workers to view user status.
  • Call Forwarding Feature – This feature may be used to forward incoming calls to another extension or an external number such as a cell phone.
  • Directory – This feature provides two views: the Company Phonebook which lists all ECS extensions and personal contacts imported directly from Microsoft Outlook.
  • Call Log – The call log feature maintains a record of all incoming and outgoing calls for a period of one month and can be used to quickly reference and dial past calls.

 

  • ICON Call Director for Iwatsu Enterprise-CS

 

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