PIMphony Touch

PIMphony Touch

PIMphony Touch™ for Alcatel-Lucent OpenTouch SMB is a Personal Communication Manager that links the two most widely used business tools — computers / tablets and telephones — to provide a powerful, user-friendly telephone assistant that manages daily phone tasks. PIMphony Touch improves customer interaction and services, increases personal and team productivity, and optimizes a company’s investment in Alcatel-Lucent OmniPCX Office RCE by adding a new dimension to phone services.

PIMphony Touch requires ‘OmniPCX Office Rich Communication Edition’ Release 10.1 or higher with the license “PIMphony Pro-Touch” (Try&buy 60 days).


  • Mobility management.
  • Optimized user comfort.
  • Enhanced customer interaction.
  • Associated contact card details.
  • Multi-platform application with the same experience.
  • Easy deployment and upgrade through Windows Store.
  • Synchronization with local contact database (manual import).
  • Simplified access to critical information within incoming messages.

Some of the features provided include:

  • Unified messaging.
  • Visual voice mail.
  • Universal dial-by-name.
  • Universal call log per user.
  • Routing rules.
  • Event notifications.
  • Unified call log.
  • LAN & WAN connectivity.