Privacy Policy

ICON Voice Networks Privacy Policy

Effective: 9/24/19

ICON VOICE NETWORKS, LLC (“ICON” or “We”), is committed to helping visitors to our website and users of our applications, products and services (“You”) understand our information collection practices. This Privacy Policy is effective 09/24/19 and is updated from time to time. It is incorporated by reference into our Legal Terms of Use and applies to this website (www.iconvoicenetworks.com) (“The Site”), Applications, Products and all products and services provided and/or distributed (whether via this Website or elsewhere) by ICON which link to this Privacy Policy, all of which will be referred to herein collectively as the “ICON VN Properties” and individually as an “ICON VN Property.” This Privacy Policy describes what information we collect via the ICON VN Properties, how we may use that information, when and to whom it may be disclosed, and the choices we offer for you to manage the personal information we collect related to your use of the ICON VN Properties. By using an ICON VN Property, you acknowledge that you have read, agree to and accept the Privacy Policy.

This Privacy Policy does not apply to any information you may provide to ICON, or that we may collect, offline and/or through means other than through the use of ICON VN Properties (for example, information collected by telephone). By using an ICON VN Property, you agree that your use of the ICON VN Property and any disputes over our privacy practices are governed by this Privacy Policy and ICON Voice Networks’ Legal Terms of Use. ICON Voice Networks reserves the right to modify this Privacy Policy at any time, so please re-visit this page occasionally to check for updates. If we modify this Privacy Policy, we will post the modified Privacy Policy on the Site and update the “Last Updated” date above to reflect the date of the change. By continuing to use the ICON VN Property after we post any changes, you acknowledge that you have read, agree to and accept the modified Privacy Policy.

Types of Information We Collect

ICON collects various types of information from our visitors and customers (“You” or “Your”) so we can best serve Your needs and expectations. This information may be collected directly by ICON, or it may be collected by a third-party website hosting provider, or another service provider, on our behalf, for the purposes described below.

Location Data. When you use an ICON VN Property via a wireless device we may solicit your permission to collect your location data. Some features within our Applications may only function upon confirmation of your location, and therefore such features will not be available if you choose not to provide your location data to us. The specificity of the location data collected may depend on a number of factors, including the device you are using (e.g., laptop, smartphone, tablet) and how you are connected to the Internet (e.g., via cable broadband connection, WiFi). If you enable location services for our Applications, we will treat such associated information as personal information. Depending on the platform you use to access our Applications (e.g., Apple’s iOS, Google’s Android) you may be able to control whether location data is collected from within “Settings” or other controls on your wireless device or the Applications.

Information That is Automatically Collected

We collect and store non-personally identifiable information that is generated automatically as You use the ICON VN Property, such as information about Your device’s connection to the Internet or other service provider.

We may also use “cookies” to enhance Your experience with the ICON VN Property. Cookies are small pieces of program code that reside on Your device. By showing how and when users of ICON VN Properties use the ICON VN Properties, cookies help us deliver advertisements, identify how many unique users visit us, and track user interests, trends, and patterns, all of which helps us make our applications more useful. Cookies also may prevent You from having to re-enter Your contact and/or preference information as you use the ICON VN Property.

You can opt out of the use of cookies by having Your device disable cookies or warn You before accepting a cookie. Look for the cookie options in Your device in the options, setup or preferences menu. If You disable cookies in Your device, however, You may not be able to take advantage of certain of the features or functions of, or products and service available, via the ICON VN Property.

The ICON VN Property also may use web beacons (single-pixel graphic files also known as “transparent GIFs”) to access cookies and to count users of ICON VN Properties. Web beacons are small, transparent graphics that are placed on web pages or applications to track how users access and use the application or site. For example, we use web beacons to track visitors’ browsing activities at our website and to compile statistical data.

Information You Provide to Us Voluntarily

In addition to information that is automatically collected, ICON Voice Networks may also collect and store information (including, but not limited to, personally identifiable information such as your name, address, email address, and telephone number) that You provide voluntarily when You request or submit information through the ICON VN Property. This type of information includes information that You submit electronically when You contact us with questions or request email updates, and information that You post on any public posting areas on the ICON VN Property.

Certain use of the features and services that are available on the ICON VN Property are made available only to registered users or customers. In order to register, you must create an account and submit certain personally identifiable information, such as an email address. As part of the registration and account creation process, You also will be asked to create a username and password. These unique identifiers are used to help verify Your identity prior to granting You access to some of the information and services available using the ICON VN Property. We do not share this information with third parties.

By using the ICON VN Property, You acknowledge and agree that ICON Voice Networks and our service providers and contractors may have access to data that constitutes personally identifiable information to perform specific business and technical functions on our behalf such as hosting the ICON VN Property and tracking information gathered when using the ICON VN Property.

How We Use This Information

We may use the information collected or provided by You, whether personally identifiable or otherwise, in a variety of ways, including, but not limited to, for purposes of: processing Your information request or processing any other request; providing You with services and communications You have requested; notifying You of important changes or additions to ICON VN Properties or of changes to Your account; sending You email updates and other communications we think may be of interest to You; requesting Your participation in surveys; delivering content to You; measuring traffic; and improving the ICON VN Property and the services and features offered via the ICON VN Property.

By using ICON VN Properties, You agree that we may use any information submitted by or collected from You via the ICON VN Property for any of the foregoing purposes, and for any other purpose related to the ICON VN Property.

We also may provide Your information, whether personally identifiable or otherwise, to our third-party affiliates, including our third-party service providers and contractors, for purposes related to the ICON VN Property administration and operation and to the processing and/or evaluation of any registration request or any other application or request. Our third-party service providers and contractors have agreed not to share Your information with others or to use it for purposes other than those for which we provide it to them.

ICON Voice Networks will not sell or rent information about our registered users or visitors to our Site to any third parties. We may, however, make some content, products and services available through ICON VN Properties through cooperative relationships with third-party providers, and the brands of such third-party providers may appear on the ICON VN Property in connection with such content, products and/or services. We may share with such third-party providers any information You provide, or that is collected, in the course of using ICON VN Properties that are made available in cooperation with our third-party providers.

ICON Voice Networks reserves the right to share personal information about You when we believe this to be appropriate to comply with the law or in cooperation with legal authorities, to enforce the Legal Terms of Use of ICON VN Properties, or to protect the rights, property, safety or other interests of ICON Voice Networks or its customers.

Links From Our Site To Other Sites

ICON VN Properties may contain links to external websites and applications and may provide access to products and services offered by third parties. When you access these external websites, or access products or services from a third party, the providers of these external websites, products, or services will have access to certain information about you. ICON Voice Networks does not control the information collection practices or the privacy practices of the providers of such external websites, products, applications and services. ICON Voice Networks is not responsible for the privacy practices or the content of any external websites, products, applications and services that we do not directly control.

How You Can Update Your Information

You can update your information by contacting ICON Voice Networks:

ICON Voice Networks

Privacy Administrator

480 Wrangler Drive, Ste. 400

Coppell, TX 75019

Phone: 972-929-9100

Email: marketing@iconvn.com